eX Institute

“I just need the manual and the chance to do it myself.”

Welcome to

Learn to lead

Learn how to be the leader of your brand, people and culture.

Photo by Human Capital Institute

What is the Employee Experience Institute?

  • A movement, to build better workplaces and more productive companies for everyone.
  • Premium learning experience that shows you how to plan, design, and implement optimized journeys.
  • A customer and employee experience foundation for the ones who just need the manual, the DIY kind of entrepreneur or companies with dedicated customer or employee experience teams.
  • A toolkit, with access to principles, action plans, and templates that are effective, engaging, and immersive to create a desired journeys.

A few premises…

  • Get Organized: Organize your business and pipelines so you know what to improve. Learn to measure so you can evaluate results. Support the necessary roles to create a movement in the company.
  • Your Value Proposition: Communicate your company‚Äôs value to society.
  • Become ONE brand: Learn to deliver consistent journeys for your clients and employees.
  • Develop brand love: Strengthen the relationship with your most desired talent. Look for patterns.
  • Handle the truth: Learn how to design experiences that make you better from inside out.